2 дня назад
IT Operations Specialist
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
IT Operations Specialist (Microsoft 365/IT Infrastructure): Owning end-to-end IT operations across employee lifecycle management, device fleets, business systems, and on-site support with an accent on Microsoft 365 administration, access control, and international equipment logistics. Focus on provisioning and offboarding employees, troubleshooting mail flow, administering Jira and Confluence, and managing vendors, licenses, and IT compliance across multiple time zones.
Location: Hybrid, Kadıköy, İstanbul, Türkiye
Company
operates an AI-powered precision medicine platform that connects cancer patients with clinical trials and supports pharmaceutical companies, CROs, and healthcare systems.
What you will do
- Own IT onboarding and offboarding, including account provisioning, equipment retrieval, secure device wiping, and access removal.
- Manage user accounts, permissions, licenses, MFA, and password standards across Microsoft 365, Jira, HubSpot, JustCall, and CTMS.
- Provide service desk assistance and hands-on IT support at the Istanbul office.
- Purchase, configure, ship, track, recover, and inventory laptops and office hardware across Turkey, the US, Europe, and LATAM.
- Administer Microsoft 365, including mailboxes, SharePoint, distribution lists, permissions, and mail flow troubleshooting.
- Manage Jira and Confluence administration, vendor procurement, renewals, device reporting, and IT policy support.
Requirements
- 3–5 years of experience in IT support, IT operations, or systems administration, including primary IT ownership in a small or mid-sized organization.
- Strong written and spoken English required in a fully English-speaking organization.
- Hands-on Microsoft 365 administration, including user and license management, Exchange, mailbox permissions, SharePoint, and mail flow troubleshooting.
- Experience managing the full device lifecycle, including purchasing, setup, shipping, inventory, recovery, and secure wiping.
- Experience managing vendor research, quotes, selection, software licensing, and renewals.
- Ability to work independently with teams distributed across multiple time zones.
Nice to have
- Jira and Confluence administration, including permissions, workflows, automation, and templates.
- Experience supporting employees in multiple countries and coordinating international device shipping.
- Familiarity with endpoint monitoring or time-tracking tools.
- Basic Linux server setup and networking skills.
Culture & Benefits
- Distributed workforce spanning the US, Turkey, LATAM, and EU.
- Collaboration with HR, Talent, engineering, and business teams.
- Operations anchored by the Istanbul office with hybrid work.
- Opportunity to support a platform focused on equitable access to cancer clinical trials.
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