Associate, Process Optimization (Health Insurance)

Location: Remote for candidates residing in Dallas, Texas, United States; future work models may involve hybrid presence at the associated metro-area hub office.

Salary: $87,188–$114,434 per year, plus annual performance bonuses.

Company

hirify.global is a health insurance company built around a full-stack technology platform and a focus on member experience.

What you will do

• Lead end-to-end cross-functional implementations and projects, including planning, stakeholder engagement, collaboration, edge-case mitigation, and on-time delivery.
• Design, optimize, and implement operational processes, workflows, and supporting procedures.
• Collect, analyze, and interpret departmental data and metrics, and help develop mitigation strategies.
• Develop implementation, communication, program, change-management, and risk-mitigation strategies with internal and external stakeholders.
• Document business requirements, project decisions, governance, and project plans across concurrent initiatives.
• Mentor team members and support professional development.

Requirements

• Bachelor’s degree or 3+ years of equivalent experience.
• 3+ years of experience in operations, health insurance, data analysis, engineering, and/or consulting.
• 2+ years of experience using Excel, SQL, Python, or other data analytics tools.
• 2+ years of end-to-end project management experience.
• 2+ years of experience designing and improving workflows and establishing operating and technical procedures.
• 2+ years of experience with Lean, Six Sigma, and/or Theory of Constraints process-improvement methodologies.

Nice to have

• Bachelor’s degree in Engineering, Business Administration, or a related field.
• Lean Six Sigma Green Belt certification or higher.
• Working knowledge of Enrollment and Billing.

Culture & Benefits

• Full-time employment with medical, dental, and vision benefits.
• Unlimited vacation program, paid sick time, paid holidays, and paid parental leave.
• 401(k) participation, life and disability insurance, paid wellness time, and reimbursements.
• Annual performance bonuses.
• Equal-opportunity workplace focused on belonging and support.