Associate, Clinical Operations (Data and Systems)

Location: United States; remote work

Salary: $60,000–$65,000 USD annually

Company

hirify.global is a venture-backed healthcare startup providing FDA-approved medication and clinical care for opioid use disorder through a telehealth platform.

What you will do

• Coordinate patient panel coverage and transfers during clinician attrition, extended leave, and parental leave.
• Reassign patients in internal systems, update records, and coordinate handoffs across teams.
• Monitor panel coverage, identify capacity gaps and risks, and support clinician scheduling.
• Monitor existing dashboards, investigate data anomalies, and maintain Google Sheets trackers, reports, and operational models.
• Provide weekly on-call support for routine clinician questions and requests.
• Maintain documentation and SOPs, assist with credentialing and licensing paperwork, and collaborate with data and engineering teams on technical fixes.

Requirements

• 1–3 years of experience in operations, healthcare operations, or a similar administrative or analytical role.
• Strong Google Sheets skills, including formulas, pivot tables, and data cleanup.
• Experience navigating and reading BI tools such as Lightdash, Looker, or Tableau.
• Exceptional attention to detail, strong written and verbal communication, and the ability to manage multiple ongoing tasks.
• Comfort with routine administrative work, high work volume, changing priorities, and agile operations.
• SQL knowledge is not required.

Nice to have

• Experience in a high-growth telehealth or healthtech startup.
• Interest in developing dashboard-building and advanced data analysis skills.

Culture & Benefits

• Remote work with a work-from-home stipend.
• Medical, vision, and health insurance, with many plans fully covered for employees.
• 20 days of PTO initially, increasing with tenure, plus 10 company holidays.
• 401(k) contribution platform.
• Life insurance, short- and long-term disability, financial wellness support, and virtual primary care.