Business Center Assistant Manager (Banking)

Location: Wilmington, Delaware, United States; in-office role

Salary: $53,625–$89,375 per year, plus incentive eligibility based on company, business, and individual performance.

Company

hirify.global is a retail banking organization focused on customer experience, financial well-being, branch performance, and risk management.

What you will do

• Support branch and individual team performance across an omnichannel environment.
• Attract, onboard, coach, develop, and retain branch employees.
• Drive proactive customer interactions, financial solutions, client loyalty, and problem resolution.
• Execute the branded sales process to achieve sales targets and grow branch revenue.
• Increase consumer and business household acquisition and share of wallet.
• Manage operational, human capital, reputational, and business risk through established policies and procedures.

Requirements

• Ability to work in the Wilmington, Delaware office.
• Typically 4+ years of related business or functional experience, or comparable education, certification, and experience.
• Associate degree or equivalent education; comparable experience may be considered in lieu of a degree.
• Knowledge of branch banking services, retail lending, selling, customer service, and customer experience.
• Communication, coaching, decision-making, critical-thinking, digital-awareness, and multitasking skills.
• Ability to serve as a Notary Public in the applicable state and pass required background checks.

Culture & Benefits

• In-office workplace with a supportive and inclusive culture.
• Medical, prescription, dental, vision, life insurance, and disability coverage options.
• 401(k) matching, pension, stock purchase plans, and dependent-care support.
• Educational assistance, wellness programs, and financial incentives.
• Paid parental leave, up to 11 paid holidays, occasional absence days, and 15–25 vacation days depending on career level and eligibility.
• hirify.global does not provide employment visa sponsorship or participate in STEM OPT for this position.