Financial Center Supervisor (Banking)

Location: Dowlen - Beaumont, Texas, United States

Company

hirify.global provides financial center and banking services for clients.

What you will do

• Coordinate staffing, scheduling, duty assignments, operational huddles, and daily financial center activities.
• Supervise and guide associates on teller transactions, policies, procedures, performance, training, and client service.
• Manage vault and financial center cash, opening and closing procedures, cash balancing, teller errors, cash items, and supervisory overrides.
• Support risk management, dual-control procedures, loss mitigation, and operational and financial safety.
• Process routine and complex transactions, research client issues, and provide effective problem resolution.
• Build client relationships, identify financial needs, refer clients to specialists, educate them on digital channels, and support sales goals.

Requirements

• High school diploma or GED, plus 3 years of cash handling and customer service experience in retail or branch banking; alternatively, a bachelor’s degree and 1 year of relevant experience.
• Working knowledge of Microsoft Word, Excel, Outlook, multiple computer systems, applications, and search tools.
• NMLS registration under the SAFE Act of 2008 is required, subject to initial and ongoing registration requirements and an acceptable background investigation.
• Knowledge of banking laws, regulations, policies, procedures, and regulatory requirements.
• Strong communication, organization, follow-up, problem-solving, teamwork, and client education skills.
• Ability to work financial center hours, including weekends and some evenings, travel when required, and lift or carry approximately 30 pounds when necessary.

Culture & Benefits

• Full-time employment in a client-facing financial center environment.
• Collaborative team setting focused on professional client service and operational accuracy.
• Regular interaction with clients in person and by phone, including financial education and digital banking guidance.
• Work includes structured financial center hours, weekends, and occasional evenings.

Hiring process

• Applicants create or access an account to submit and manage application information.
• Employment is contingent on meeting NMLS registration requirements and completing an acceptable background investigation.