Regional Account Manager (SaaS/Automotive)

Location: Charlotte, NC, United States; approximately 80% travel, mostly in-state

Company

hirify.global provides software for out-of-state vehicle title and registration processing, including DMS integration, fee quotes, forms, and full-service title processing.

What you will do

• Manage and oversee client onboarding and implementation of software products and services.
• Provide ongoing training to dealership personnel after initial program installation.
• Work on-site and remotely with dealership staff to troubleshoot issues and deliver resolutions.
• Use CRM and business intelligence tools to analyze data and automate processes.
• Deliver against client satisfaction goals and build trusted client relationships.

Requirements

• Proven account management experience in SaaS or software.
• Strong time-management, organizational, social, and self-starting skills.
• Ability to work autonomously in a virtual environment and collaborate effectively with client personnel.
• Ability to administer remote training using web conferencing applications.
• Experience with collaborative tools such as Microsoft Teams, Slack, or SharePoint.
• Availability for approximately 80% travel, mostly within the state.

Nice to have

• DMV or automotive industry experience.
• Experience using Salesforce.

Culture & Benefits

• Autonomous and virtual work environment.
• Opportunities to work directly with dealership and financial institution clients.
• Competitive salary.
• Life, medical, dental, and vision insurance.