2 дня назад
HR Process Specialist (with German)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
HR Process Specialist (with German) (HR Operations): Delivering accurate HR transactional services across onboarding, mobility, compensation, and employee lifecycle changes with an accent on employee data management, client support, and process compliance. Focus on resolving escalations, standardising HR processes, maintaining documentation, and improving service delivery across Workday, Oracle HCM, Taleo, or SuccessFactors.
Location: Hybrid work from offices in Wrocław, Opole, Katowice, Lublin, Poznań, or Kraków; office attendance applies after onboarding
Company
is a global business and technology transformation partner delivering AI, technology, design, engineering, and business operations services in more than 50 countries.
What you will do
- Deliver HR transactional support across onboarding, mobility, compensation, and employee lifecycle changes.
- Respond to client queries and escalations through phone, chat, email, and case management systems.
- Process and maintain accurate HR data in line with policies and service-level agreements.
- Collaborate with clients, stakeholders, vendors, and cross-functional teams to ensure smooth service delivery.
- Identify, resolve, and escalate issues while maintaining quality and timeliness.
- Maintain process documentation, support knowledge sharing, and contribute to standardisation and continuous improvement.
Requirements
- At least 3 years of experience in workforce administration or employee data management.
- Advanced German at C1 level and English at B2 level or higher.
- Knowledge of HR systems such as Workday, Oracle HCM, Taleo, or SuccessFactors.
- Bachelor’s or Master’s degree in a relevant field.
- Experience managing end-to-end employee lifecycle activities and proven project management skills in a corporate environment.
- Strong client management, stakeholder engagement, organisation, attention to detail, and analytical thinking skills.
Culture & Benefits
- Hybrid working with a modern office, ergonomic home-office setup, and a package including a laptop, monitor, and chair.
- Medical care through Medicover, private life insurance, and a Sports card.
- Access to the Helpline for therapeutic support.
- More than 70 training tracks with certification opportunities, plus access to Education First, TED Talks, and Udemy Business.
- Continuous feedback and performance discussions supported by the GetSuccess performance management tool.
- A diverse and inclusive workplace focused on fairness and equal opportunity.
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