Customer Engineer C3/C4 (Semiconductor Equipment)

Location: Austin, TX; Hillsboro, OR; or Phoenix, AZ

Salary: $37.00–$51.20 per hour

Company

hirify.global develops and services materials science and engineering solutions used in semiconductor chips and advanced displays.

What you will do

• Install, maintain, and upgrade customer semiconductor equipment.
• Apply diagnostic techniques and digital analytics to troubleshoot technical issues with support from senior field service engineers.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Collaborate with senior engineers and customers to understand process flows, requirements, roadmaps, and business challenges.
• Coordinate directly with customers to support smooth equipment operation and service delivery.
• Train and mentor junior field service engineers.

Requirements

• Associate degree, military technical training, field service experience, or trade certification.
• 4–7 years of experience in the semiconductor or equipment support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
• Strong knowledge of hand tools and digital multimeters.
• Effective written and verbal communication skills and basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver’s license, ability to obtain a passport if travel is required, and ability to meet all on-site safety, environmental, and COVID-19 requirements.

Culture & Benefits

• Supportive environment focused on learning, development, and career growth.
• Comprehensive employee benefits supporting health and wellbeing.
• Regular customer-site travel required, approximately 25% of the time.
• Relocation eligible.
• Additional compensation may include a bonus and stock award program, where applicable.