Head of Account Management (Healthcare)

Location: US remote for employees outside the NYC area; NYC employees work hybrid with 2 office days.

Salary: $220,000–$250,000 per year, plus stock options.

Company

hirify.global is an AI-powered health platform using diagnostics, biomarker testing, longitudinal data, and AI-enabled insights, with an imaging network supporting cancer screening across 200+ facilities.

What you will do

• Own the health, performance, composition, and CRM accuracy of the imaging partner network across 200+ facilities.
• Set market priorities, determine partner mix, and lead remediation, exit, exclusivity, and major market expansion decisions.
• Manage and develop account managers, coach escalations, and personally handle the highest-stakes partner relationships.
• Own renewals and commercial terms for critical partnerships, including pricing, exclusivity, service levels, and contract work with Legal.
• Coordinate partner onboarding, integrations, launches, and the transition from launch to stable operations.
• Work with Product, MRI Ops, Finance/Billing, Operations, Member Experience, and Engineering to support new scan capabilities and international expansion.

Requirements

• 7+ years of experience with current leadership of account management, partnerships, and/or network teams.
• Experience managing and developing teams through escalations and complex operational work.
• Track record of owning consequential remediation, exit, and escalation decisions end to end.
• Entrepreneurial ownership of ambiguous problems and experience building repeatable processes and documentation.
• Comfort working cross-functionally with Product, Operations, Legal, Finance, and other stakeholders.
• Excellent direct, concise, organized written and verbal communication with strong follow-through.

Culture & Benefits

• Stock options and comprehensive health, dental, and vision coverage for employees and families.
• Wellness and commuter benefits.
• Competitive vacation policy and flexible working hours.
• Professional development budget and a culture focused on learning.
• Opportunity to contribute to early cancer detection and a healthcare product with broad impact.