Insurance Premium Technician

Location: Remote flexible working with the opportunity for hybrid working from Chatham/London; individual must reside in the UK and have the right to work in the UK.

Company

Velonetic is a London-market insurance and reinsurance joint venture involving hirify.global, the International Underwriting Association, and Lloyd’s of London, developing digital transaction-processing platforms and services.

What you will do

• Review and validate insurance documentation, checking accuracy and identifying discrepancies or errors.
• Use IT systems to perform technical checks and process insurance documentation under supervision or referral where required.
• Liaise with customers and brokers to resolve queries and processing issues.
• Manage personal workload and enter database details to initiate settlements and updates.
• Complete accurate reports and support innovation and process-improvement projects.

Requirements

• Strong numeracy, verbal, and written communication skills.
• Computer literacy with working knowledge of Outlook and Microsoft Office.
• High accuracy, attention to detail, and strong organisational and time-management skills.
• Ability to work independently and collaboratively as part of a team.
• Excellent customer service, negotiating, and influencing skills.
• UK residence and the right to work in the UK are required.

Culture & Benefits

• Permanent full-time employment at 37.5 hours per week.
• Structured induction, tailored job training, mentoring, and support for relevant sponsored professional qualifications.
• Inclusive workplace focused on equality, diversity, compassion, and career development.
• Flexible benefits, including the option to buy or sell annual leave and select private medical, dental, and travel insurance.
• Access to Perks at Work discounts on gift cards, holidays, restaurants, activities, and groceries.

Hiring process

• Applications and recruitment are managed by the DXC Recruitment Team through onboarding.