Sr Business Support Assistant (Commercial Real Estate Lending)

Location: Tukwila, Washington; candidates must be residents of Washington. Hybrid work requires at least 2 days per week onsite at the Tukwila Financial Center headquarters.

Salary: $38.56–$47.02 per hour target range; full range $30.00–$55.63 per hour.

Company

hirify.global is a member-focused financial institution serving 1.5 million members with more than $30 billion in managed assets.

What you will do

• Support Commercial Real Estate Lending Relationship Managers with loan origination, portfolio management, covenant monitoring, account servicing, and member onboarding.
• Analyze financial statements, calculate property and global debt coverage, prepare credit pre-flights and term sheets, and coordinate loan pricing.
• Track lending pipelines, underwriting and documentation timelines, regulatory deadlines, pricing exceptions, and sales activity reports.
• Coordinate third-party reports, site inspections, construction loan draws, title and escrow activities, legal documentation, payoffs, and loan closings.
• Maintain the Business Services CRM, including data input, reporting, issue resolution, and functional improvements.
• Communicate with business members, accountants, attorneys, advisors, vendors, and other financial institutions while providing account, documentation, reporting, and marketing support.

Requirements

• Associate’s degree or equivalent experience in operations, accounting, or customer service.
• At least 3 years of retail banking sales, sales support, customer service, or operations experience, preferably in business or commercial banking.
• Strong attention to detail, accuracy, proofreading, mathematical ability, and prioritization skills.
• Effective verbal and written communication in English is required.
• Good project management skills and the ability to manage multiple tasks.
• Must be a resident of Washington and able to work onsite in Tukwila at least 2 days per week.

Nice to have

• Commercial loan processing or commercial loan relationship management support experience.
• Construction draw administration experience.

Culture & Benefits

• Purpose-driven “people helping people” culture focused on members, communities, and employees.
• 401(k) company match of up to 3% plus a 4% annual hirify.global contribution.
• Medical, dental, and vision coverage with family contributions.
• PTO and PTO exchange programs.
• Tuition reimbursement, volunteer time off, and donation matching.