1 день назад
IT Support Intern
20 - 25$
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
IT Support Intern (Microsoft/Windows): Providing first-line technical support and assisting with workplace technology, device deployment, onboarding, asset management, and basic systems administration with an accent on troubleshooting, documentation, and customer service. Focus on investigating hardware, software, account, and connectivity issues, supporting security and access-management activities, and maintaining reliable IT operations.
Location: New York, United States; on-site
Compensation: $20–$25 per hour for undergraduate students; $30–$35 per hour for graduate-level students.
Company
's IT team provides systems, services, and workplace technology support for employees and customers.
What you will do
- Provide first-line support for common hardware, software, account, and connectivity issues.
- Set up, configure, deploy, and maintain PCs, laptops, monitors, printers, and other workplace technology.
- Support Microsoft applications and services, Windows-based devices, onboarding, offboarding, and access changes.
- Investigate issues, test solutions, document findings, and escalate cases when appropriate.
- Maintain support records, user guides, inventory data, and device assignment tracking.
- Assist with systems administration, security, audit, access management, technology rollouts, and office or meeting-room setups.
Requirements
- Current enrollment in or recent completion of a program in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field; equivalent practical interest or experience is also considered.
- Good command of English with clear verbal and written communication skills.
- Curiosity, learning agility, willingness to research unfamiliar issues, and foundational problem-solving skills.
- Basic familiarity with IT systems, Microsoft products, Windows-based PCs, computer hardware, peripherals, or workplace technology.
- Ability to follow procedures and security practices, document work accurately, collaborate with a team, and work independently.
- Strong attention to detail and commitment to handling company, employee, and customer information confidentially.
Culture & Benefits
- Hands-on, learning-focused internship under the guidance of experienced IT team members.
- Training, team meetings, and knowledge-sharing sessions.
- Practical experience in technical support, customer service, security practices, and professional communication.
- Hourly compensation varies by academic level, skills, and relevant experience.
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