2 дня назад
Implementation Consultant (SaaS)
73 000 - 77 000GBP
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Implementation Consultant (SaaS): Delivering Fieldguide Accelerator onboarding programs for new customers with an accent on customer adoption, value realization, and cross-functional collaboration. Focus on building implementation plans, mitigating customer success risks, documenting progress, and shaping future onboarding and product improvements across the EMEA region.
Location: Remote in the UK or Ireland
Salary: £73,000–£77,000 base salary per year, plus equity and bonus
Company
builds software that automates and streamlines assurance and audit work across cybersecurity, privacy, and financial audit.
What you will do
- Deliver the Accelerator onboarding program for new customers and help them achieve fast time to value.
- Build trusted customer relationships from sales handoff through implementation and value realization.
- Create implementation plans aligned with customer goals, track progress, and adapt plans as needed.
- Develop customer champions and advocate for customer needs across Engineering, Product, Design, Customer Enablement, Sales, and other teams.
- Identify implementation risks, create action plans, and manage multiple customers and projects with limited oversight.
- Document customer value through case studies, use cases, success metrics, and adoption tracking.
Requirements
- At least 2 years of experience delivering risk advisory or technology risk engagements, including SOC 1/2, ISO 27001, PCI, HIPAA, or NIST assessments, and/or 3+ years in technology consulting, customer onboarding, implementation, or a similar role.
- Strong consulting skills and a record of helping complex organizations achieve business value.
- Project management proficiency with the ability to prioritize multiple customers, projects, and requests independently.
- Executive presence and the ability to influence change and communicate effectively with customers and internal teams.
- Ownership, bias toward action, problem-solving ability, and commitment to collaborative teamwork.
- Must be based in the UK or Ireland for this remote role.
Culture & Benefits
- Remote-first work with flexible schedules.
- Competitive compensation with meaningful ownership through equity.
- Unlimited paid time off.
- 401(k), wellness benefits, and free therapy sessions.
- Technology and work-from-home reimbursement.
- Values-driven culture focused on ownership, inclusion, speed, trust, and customer value.
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