Implementation Manager (SaaS)

Location: US-Remote

Salary: New York City $100,000–$131,000; Remote Premium $90,000–$118,000; Remote Standard $86,000–$113,000, plus equity opportunities.

Company

hirify.global provides an on-demand pay and financial wellness SaaS platform used by employers and their employees.

What you will do

• Lead technical integrations of the hirify.global SaaS solution for small to enterprise customers.
• Conduct discovery and document implementation requirements.
• Research technical options and design solutions for complex customer integrations.
• Manage implementation risks and the full lifecycle from pre-sales through go-live.
• Partner with sales on scoping and pre-sales discussions.
• Coordinate post-launch handoffs with operations and support teams and provide product feedback.

Requirements

• Bachelor’s degree in Business, Engineering, or equivalent experience.
• 3–5+ years of experience implementing SaaS solutions.
• Experience managing high-stakes accounts, operational stakeholders, and C-level relationships.
• Experience with data validation, unit testing, UAT, sFTP automation, API builds, log review, and troubleshooting.
• Strong written communication, presentation, prioritization, and organizational skills.
• Working proficiency with Microsoft Excel and Google Suite; occasional work outside normal business hours may be required.

Nice to have

• Experience with HCM, payroll, and time management systems.
• Experience with Dell Boomi or similar integration products.
• Experience with early-stage products, markets, or companies.

Culture & Benefits

• Remote work with a partnership-focused and inclusive environment.
• Health, vision, and dental insurance.
• Equity ownership opportunity and 401(k) with company match.
• Unlimited paid time off, disability coverage, life and AD&D insurance, and an Employee Assistance Program.
• Employee Resource Groups, company outings, and events.