Service Coordinator - Finland

Location: On-site five days per week at Skarpnack Flygfaltsgatan 8; service activities cover Finland.

Company

hirify.global develops comfortable, sustainable, and efficient climate solutions for buildings, homes, and transportation through brands including Trane and Thermo King.

What you will do

• Plan and allocate workloads for service technicians, schedule jobs, dispatch technicians, and coordinate materials and subcontractors.
• Supervise technical and safety aspects of service work and follow up on site safety issues.
• Coordinate communication between customers, technicians, Sales, and internal teams.
• Manage work orders, customer orders, service documentation, databases, and technical records in planning systems and Oracle.
• Oversee procurement activities, including purchase orders, parts ordering, goods receipt, and transaction completion.
• Track preventive maintenance, warranties, equipment deliveries, quotations, invoicing packages, and quarterly spare-parts stock checks.

Requirements

• Minimum high school education; university education is preferred.
• At least three years of experience coordinating service work.
• Experience leading or supervising a small team is welcome.
• Strong customer orientation, organizational skills, attention to detail, prioritization, initiative, and ability to work under pressure.
• High computer literacy, including experience with different systems and programs and good knowledge of Microsoft Office.
• Fluent Finnish and communicative English are required.

Culture & Benefits

• Work focused on sustainable and efficient climate solutions.
• Competitive compensation.
• Comprehensive benefits and employee programs.
• Equal opportunity employment.

Hiring process

• Applications are submitted through the Adecco channel.