Client Services Coordinator

hirify.globalss="location">Location: Denver, Colorado; office-based

hirify.globalss="salary">Salary: $21.30–$33.90

hirify.globalss="company-description">Company

hirify.global provides administrative and accounting services to local, county, and state government agencies across Colorado and nationwide.

hirify.globalss="what-you-will-do">What you will do

• Handle a high volume of inbound and outbound customer service calls and client inquiries.
• Serve as the first escalation level for billing service clients.
• Coordinate property ownership changes, final billings, and new customer setups.
• Research ownership issues with county assessors, maintain records, and process account notes.
• Prepare and mail customer bills, delinquent and shut-off notices, collect and post payments, and assist with payment arrangements.
• Support rate increases, consumption reports, water budgets, newsletters, and customer correspondence.

hirify.globalss="requirements">Requirements

• At least one year of customer service experience.
• Strong data entry skills.
• High school diploma or equivalent.
• Ability to work in a fast-paced environment with high-volume communication.

hirify.globalss="nice-to-have">Nice to have

• Familiarity with accounts receivable principles.
• Call center experience.
• Associate degree in customer service or a business-related field.

hirify.globalss="culture-benefits">Culture & Benefits

• Full-time position with career growth opportunities.
• Collaborative team serving public-sector clients.
• Health, dental, and vision benefits.
• 401(k) and broader wellness benefits supporting physical, financial, social, and emotional well-being.