Energy Advisor (Energy Efficiency)

Location: Remote - Colorado, United States

Salary: $19.55–$27.25 per hour; targeted compensation of $22 per hour.

Company

hirify.global supports the transition to a sustainable, equitable, and carbon-neutral future through energy-efficiency programs.

What you will do

• Support residential customers and contractors by phone and email throughout energy-efficiency projects.
• Guide homeowners through eligibility, program requirements, paperwork, incentives, and project completion.
• Troubleshoot customer and contractor questions and support project conversion and contract compliance.
• Process rebates, perform calculations and data entry, and review QA/QC documentation.
• Record interactions accurately for program tracking and reporting.
• Manage a high volume of customer interactions independently in a remote setting and travel occasionally for team events or program needs.

Requirements

• Must be authorized to work in the United States without employer sponsorship or immigration support.
• 0–1 years of relevant experience; customer-service or high-volume communication experience is valued.
• Strong phone and email communication, organization, documentation, and prioritization skills.
• Comfort using computer systems, including Microsoft Office.
• Strong attention to detail when resolving rebate and calculation issues.
• Meet applicable DOT qualifications and transportation regulations if required.

Nice to have

• Customer-service or call-center experience.
• Interest in energy efficiency, sustainability, or helping customers.

Culture & Benefits

• People-first culture based on trust, accountability, transparency, respect, and equal opportunity.
• Medical, dental, and vision insurance with a company-paid healthcare concierge service.
• 401(k) with company match.
• Paid vacation, sick, personal, parental, and volunteer leave.
• Employee assistance, recognition rewards, and on-demand career training.

Hiring process

• Successful hires must pass pre-employment checks.