Incentive Compensation Systems Manager (Xactly)

Location: Canada, remote

Salary: CAD 145,000–175,000 per year, plus restricted stock units.

Company

hirify.global develops Grafana Cloud, an open observability platform built around open source, open standards, and scalable data monitoring.

What you will do

• Map incentive compensation workflows across plan administration, calculations, approvals, and payouts, identifying and prioritizing manual or error-prone steps.
• Design and build automated workflows, integrations, and tools for data pulls, reconciliations, approval routing, and exception handling.
• Own and configure Xactly Incent and Connect, including calculation rules, plan logic, and workflows.
• Build AI- and LLM-enabled workflows for exception detection, data reconciliation, plan document review, and compensation questions.
• Improve data integration between CRM, HRIS, data warehouse, incentive compensation, finance, and revenue operations systems.
• Establish documentation, standard operating procedures, governance controls, and a continuous improvement cadence.

Requirements

• 5+ years of experience in incentive compensation, sales operations, revenue operations, or systems and process improvement.
• Hands-on SQL experience and the ability to query and reconcile data across systems.
• Experience building automated workflows with scripting, workflow or RPA platforms, or incentive compensation management systems.
• Familiarity with Salesforce or another CRM, HRIS platforms, data warehouses such as BigQuery, and compensation platforms such as Xactly.
• Strong understanding of quotas, accelerators, SPIFFs, payout timing, and compensation process risks.
• Based in Canada for this remote role.

Nice to have

• Experience in a high-growth SaaS, cloud, or open-source company.
• Experience in a public company or IPO-readiness environment.
• Experience working in globally distributed, remote-first organizations.
• Experience with Model Context Protocol ingestion or AI agents for compensation data discovery, exception detection, or reporting.

Culture & Benefits

• 100% remote company with a global, collaborative culture.
• Open decision-making, transparency, autonomy, and high trust.
• Restricted stock units included with all roles.
• Annual leave policy of 30 days, including three Grafana shutdown days.
• In-person onboarding with other new team members.
• Defined career growth opportunities and approachable leadership.