Senior Manager, Sales Operations (Medical Device)

Location: Hybrid; on-site work is required at an hirify.global office in Acton, Massachusetts or San Diego, California.

Annual base salary: $143,000–$214,475 USD for U.S.-based positions. Incentive compensation may also apply.

Company

hirify.global is a medical device company developing the Omnipod insulin management platform and other drug-delivery technologies for people with diabetes and other conditions.

What you will do

• Lead a team of two analysts supporting sales operations across North America.
• Develop KPIs and insights that connect corporate strategy with commercial objectives.
• Design, implement, and manage incentive compensation plans in partnership with IQVIA.
• Partner with sales, marketing, market access, customer care, and IT to support commercial initiatives and operational priorities.
• Drive process improvement, automation, self-service reporting, and user training through Salesforce and analytical tools.
• Analyze commercial challenges, document processes, and provide recommendations to improve growth and mitigate risk.

Requirements

• Bachelor’s degree, preferably in Business Administration, Finance, or a related field.
• 10+ years of related experience in business analysis, reporting, and incentive compensation management.
• 5+ years of people management experience.
• Experience supporting commercial or sales organizations and driving sales process improvement.
• Strong data management, analytical, communication, influencing, negotiation, problem-solving, and critical-thinking skills.
• Experience with Salesforce, analytical tools, advanced Microsoft Excel including VBA, and Salesforce dashboards and reporting.

Nice to have

• Experience in medical technology, healthcare, pharmaceutical, or medical device industries.
• Knowledge of Salesforce objects, console configuration, workflows, validation rules, Process Builder, Visual Flow, security settings, role hierarchy, and Salesforce Lightning.

Culture & Benefits

• Fast-paced, growth-oriented, collaborative, and cross-functional work environment.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and employee wellness programs.
• Some travel may be required.