5 дней назад
Jr Analyst, Accounts Payable Query Resolution (Temporary 6-Months)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Jr Analyst, Accounts Payable Query Resolution (Temporary 6-Months) (ERP/Accounts Payable): Resolving invoice, payment, and customer-service queries for the Americas region with an accent on ERP issue investigation, stakeholder coordination, and timely resolution. Focus on identifying root causes, addressing interface issues, educating customers and suppliers on self-service tools, and supporting continuous process improvement.
Location: La Aurora, Heredia, Costa Rica
Company
develops healthcare products and therapies focused on transforming healthcare delivery and saving and sustaining lives.
What you will do
- Manage and resolve queries from internal and external customers related to invoice processing, payments, and customer service for the Americas region.
- Coordinate with GBS personnel and key stakeholders to resolve issues within agreed performance targets.
- Investigate technical issues in JDE, GME, Coupa, and Kyriba, including interface issues requiring escalation.
- Identify root causes and present solutions for continuous process improvement.
- Educate internal customers and suppliers on appropriate self-service solutions.
- Support audit-process understanding, policy compliance, and timely escalation of operational risks.
Requirements
- Advanced university studies in Business Administration or Public Accounting, or a completed technical degree.
- 6–12 months of experience in a similar position.
- English at B1 level or higher required.
- Intermediate Excel knowledge.
- Good written and oral communication skills.
Culture & Benefits
- Six-month temporary full-time position.
- Work within a culture centered on courage, trust, collaboration, ownership, and accountability.
- Equal employment opportunity and reasonable accommodation support are provided.
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