Professional Services Sales Architect, Principal

Location: Remote within the United States; customer-site work and up to 50% travel may be required.

Salary: $120,000–$204,000 USD annually.

Company

hirify.global develops business software, data, AI, and cognitive ERP solutions that connect people, processes, and technology.

What you will do

• Coordinate customer product and professional services delivery projects from initiation through completion.
• Support strategic planning and large-scale operational deployments while tracking priorities, risks, and outcomes.
• Evaluate engagement profitability and risk, recommending solutions that maximize customer value and reduce delivery risk.
• Partner with Support and internal teams to resolve customer issues and act as an escalation point for implementation concerns.
• Lead project kickoffs, planning sessions, steering committee meetings, and other customer engagements.
• Support pre-sales through presentations, services planning, proposal development, work plans, scope reviews, cost estimates, and pricing.

Requirements

• 8+ years of relevant experience, including 3+ years of industry-specific or specialized experience.
• Strong presentation and communication skills for working with customers, consultants, executives, and internal teams.
• Exceptional organizational, time-management, and project sponsorship skills.
• Experience managing high-level profit and loss performance across multiple states.
• Strong analytical and problem-solving abilities.
• Bachelor’s degree or equivalent practical experience.

Nice to have

• Experience leading complex consulting, professional services, implementation, or large-scale customer delivery engagements.
• Willingness to work at customer sites and travel up to 50% as needed.

Culture & Benefits

• Health and wellness benefits.
• Mentorship, continuing education, career goal setting, and internal mobility opportunities.
• LinkedIn Learning access and a mentoring program.
• Inclusive and globally distributed workplace.
• Work-life balance policies that support time off.
• Support for international relocations and permanent residency processes.