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4 дня назад

Lead - Solutions Engineer (Verticals)

143 565 - 177 345$
Тип работы
fulltime
Грейд
lead
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Lead - Solutions Engineer (Verticals) (SaaS/ITSM): Developing tailored Freshworks solutions and customized demonstrations for SLED, Higher Education, and Manufacturing customers with an accent on technical discovery, industry-specific workflows, and AI-enabled service management. Focus on translating complex customer requirements into solution strategies, communicating ITSM, ITAM, ITOM, ESM, and AI capabilities, and creating repeatable vertical-specific go-to-market assets.

Location: New York, NY, USA

Salary: $143,565–$177,345 annual base salary, plus variable compensation.

Company

hirify.global builds AI-first SaaS solutions for employee and customer experiences, including ITSM, ITAM, ITOM, and ESM platforms.

What you will do

  • Partner with SLED, Higher Education, and Manufacturing sales teams as a dedicated Solution Engineering resource.
  • Conduct technical and business discovery with customers and translate requirements into business and technical solutions.
  • Develop and deliver customized demonstrations aligned with industry workflows, use cases, and customer priorities.
  • Communicate the value of hirify.global ITSM, ITAM, ITOM, ESM, and AI capabilities to technical and executive audiences.
  • Create repeatable vertical-specific demonstrations, solution narratives, and go-to-market best practices.
  • Collaborate with Sales, Product, Marketing, Customer Success, and other teams to share industry insights and customer feedback.

Requirements

  • 6–8 years of experience in Solution Engineering, Sales Engineering, Solutions Consulting, or similar pre-sales roles.
  • Experience supporting or selling SaaS solutions in SLED, Higher Education, or Manufacturing.
  • Strong understanding of industry-specific customer requirements, buying processes, and technology priorities.
  • Experience with ITSM, ITAM, ITOM, ESM, or related enterprise technology platforms is preferred.
  • Excellent presentation, storytelling, communication, and cross-functional collaboration skills.
  • Ability to manage multiple opportunities and priorities in a dynamic sales environment.

Nice to have

  • Experience positioning or selling AI-enabled solutions.
  • Bachelor’s degree.

Culture & Benefits

  • Inclusive workplace focused on diverse teams and equal opportunity.
  • Flexible thinking and opportunities for career growth.
  • Full-time employment with base salary and variable compensation eligibility.

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