Sales Engineer (AI)

Location: On-site in New York City, United States; in-person 5 days a week from the Chelsea Market office

Compensation: $150,000–$200,000 estimated on-target earnings annually, with a $120,000–$160,000 base salary range, commission, equity, and benefits.

Company

hirify.global provides a unified platform for customer support operations, combining human agents, BPOs, AI agents, AI Copilot, and AI-powered workforce management.

What you will do

• Drive opportunities from technical discovery through closure in partnership with Account Executives.
• Translate complex customer requirements into solutions using hirify.global’s platform.
• Design technical evaluations, proofs of concept, custom demos, and scalable sales enablement resources.
• Own RFP, RFI, and security questionnaire responses.
• Develop expertise in workforce management and support operations while advising customers.
• Build internal tools and prototype product solutions, collaborating with product, engineering, and sales.

Requirements

• 3–5 years of experience as a Sales Engineer, Solutions Engineer, or Solutions Architect, ideally in SaaS.
• Strong technical background with APIs, cloud services, especially AWS, integrations, and web technologies.
• Experience closing complex technical deals and achieving sales targets.
• Exceptional communication skills for technical stakeholders and executive buyers.
• Ability to work independently in fast-paced, ambiguous environments.
• For United States applicants, authorization to work in the United States is verified through Form I-9 and E-Verify.

Nice to have

• Experience in workforce management, contact center operations, or customer support technologies.
• Hands-on coding ability for rapidly prototyping solutions.
• Startup or high-growth company experience.

Culture & Benefits

• In-person work five days per week with significant autonomy in an early-stage team.
• Medical, dental, and vision benefits.
• Paid company holidays, sick time, unlimited time off, and paid parental leave.
• Monthly credits for professional development, wellness, customer-related expenses, and commuting.
• Catered weekday lunches, stocked kitchen, 401(k) enrollment, and equity.