Privacy, Data Protection & Commercial Technology Attorney (SaaS, DPAs, AI & Data Agreements)

Location: New York City, NY, United States

Company

hirify.global is an early-stage company focused on AI transformation and solutions for enterprise legal departments.

What you will do

• Own a portfolio of strategic enterprise customers and build relationships across Legal, Legal Ops, IT, Security, Procurement, and executive stakeholders.
• Lead executive-facing success plans, QBRs/EBRs, stakeholder alignment, and outcome storytelling.
• Guide customers through AI-enabled workflow transformation, including use-case discovery, future-state design, adoption, and change operationalization.
• Own retention and renewal health, identify expansion opportunities, and partner with Sales on account strategy.
• Lead onboarding and implementation for complex enterprise accounts across Product, Delivery, and other internal teams.
• Develop repeatable Customer Success playbooks, templates, adoption frameworks, risk processes, and operating rhythms.

Requirements

• 7+ years in enterprise or strategic Customer Success, account management, client services, or similar customer-facing roles.
• Experience owning enterprise relationships with senior stakeholders and navigating complex organizations.
• Strong commercial understanding of renewals, retention, risk forecasting, and expansion.
• Ability to create structure, frameworks, and momentum in ambiguous environments.
• Concise, structured, and persuasive executive-level communication skills.
• Ability to learn new technology quickly and guide customers through AI-enabled workflow adoption; willingness to travel for customer meetings, events, and periodic team onsites.

Nice to have

• Early-stage startup experience or experience building a new function, pod, or playbook.
• Exposure to legal, compliance, or regulated enterprise workflows.
• Background in sales, investment banking, legal, consulting, or professional services.
• Experience selling or expanding products into enterprise accounts alongside Sales while maintaining a trusted-advisor posture.

Culture & Benefits

• High-impact, high-visibility work with marquee enterprise customers.
• Autonomy over strategy and execution.
• Opportunity to shape how Customer Success scales.
• Direct involvement in AI transformation initiatives addressing complex operational challenges.