3 дня назад
Head of Enablement (SaaS)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Head of Enablement (SaaS): Building enablement strategy, training content, learning paths, and certification programs for internal teams, implementation partners, resellers, and customers with an accent on LMS administration, instructional design, and measurable learning outcomes. Focus on creating scalable training systems, defining competency criteria, tracking performance gaps, and driving cross-functional process improvements.
Location: Remote
Company
provides a continuous controls monitoring platform that connects security, risk, and compliance through controls lifecycle management.
What you will do
- Lead enablement strategy and create product and process training for internal teams, implementation partners, and resellers.
- Partner with the Customer team to develop Academy content, learning paths, and certification programs.
- Deliver live and asynchronous training for internal teams and partners, including customer training support.
- Administer and improve the enablement technology stack, including the LMS, content authoring tools, and knowledge base.
- Define certification and assessment criteria, measure enablement effectiveness, and address performance gaps.
- Monitor training compliance, report progress to leadership, escalate issues, and support process improvements based on enablement feedback.
Requirements
- 8+ years of experience building enablement programs in enterprise SaaS organizations.
- Experience spanning multiple functions, including partner and channel enablement, not solely sales enablement.
- Hands-on LMS administration and instructional design experience, including certification or competency frameworks.
- Experience in a fast-paced enterprise SaaS environment with continuously evolving products and processes.
- Excellent written and verbal communication skills, executive presence, attention to detail, and measurable results.
- Willingness to travel at least 20% of the time.
Culture & Benefits
- Remote work arrangement.
- High-impact senior individual contributor position with direct collaboration across the business.
- Hands-on content creation combined with mentoring and stakeholder accountability.
- Work with internal teams, partners, customers, and senior executives.
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