10 часов назад
Technical Enablement Manager
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Technical Enablement Manager (SaaS/AI): Designing and scaling technical enablement programs, learning content, knowledge systems, and readiness frameworks for go-to-market teams and partners with an accent on instructional design, cloud/SaaS fluency, and AI-powered tooling. Focus on building modular training experiences, measuring ramp and demo readiness, and translating product and engineering expertise into practical learning.
Location: Fully remote from Poland, Denmark, Germany, the United Kingdom, or France
Company
provides a SaaS data-protection platform with immutable, historical archives for services including Microsoft 365, Google Workspace, Salesforce, Entra ID, Dynamics 365, and Zendesk.
What you will do
- Build structured technical onboarding, skills-reinforcement, and readiness frameworks for go-to-market teams and partners.
- Create modular toolkits, playbooks, best-practice guides, e-learning modules, interactive guides, and videos.
- Design and deliver live and virtual technical training, coaching, and certification-oriented learning experiences.
- Manage the technical knowledge-management system and collaborate with Product, Engineering, and Design on canned demos.
- Coordinate technical readiness for product launches with Solutions Engineering, Customer Experience, and Partner Enablement.
- Define KPIs such as ramp time, demo readiness, win-rate contribution, and time-to-value, then improve programs using data.
Requirements
- 3+ years of experience in technical enablement, sales enablement, or instructional design at a SaaS or enterprise-software company.
- Expertise in instructional design, curriculum design, learning-experience design, and adult-learning principles.
- Hands-on experience with e-learning authoring tools such as Articulate 360, Rise, or Camtasia.
- Strong technical fluency in cloud and SaaS concepts, including data protection, backup and disaster recovery, Microsoft 365, or Entra ID.
- Data-driven KPI management, strong facilitation, stakeholder-management, and communication skills.
- English is the primary working language.
Nice to have
- Experience with enablement or learning-management systems.
- Experience in data protection, backup, cybersecurity, or Microsoft and Google cloud ecosystems.
- Experience building certification programs and influencing go-to-market leadership.
- Relevant certifications.
Culture & Benefits
- Fully remote work across the listed locations.
- Collaboration across multiple locations and functions.
- Opportunity to introduce modern learning methodologies and AI-powered enablement tools.
- Work within a platform protecting hundreds of petabytes of customer data.
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