Instructional Designer Manager

Location: Toronto, Ontario, Canada; remote

Company

hirify.global develops software for accounting, auditing, and financial reporting.

What you will do

• Lead, mentor, and develop a team of Instructional Designers and multimedia creators.
• Set priorities, capacity plans, delivery expectations, and scalable workflows for global education content initiatives.
• Define course templates, learning taxonomies, metadata standards, version control, content audits, and quality reviews.
• Translate complex product and technical knowledge into clear, outcome-driven learning across self-paced courses, VILTs, webinars, and educational knowledge-base content.
• Align education content with product strategy, release cycles, customer adoption goals, accreditation, and certification requirements.
• Evaluate new learning tools and approaches while using learner feedback, analytics, and industry practices to improve content effectiveness.

Requirements

• 5+ years of experience in instructional design, learning experience design, or digital learning leadership.
• Experience leading or mentoring instructional design and content development teams.
• Strong knowledge of adult learning theory, curriculum design, and scalable content development.
• Proficiency with e-learning authoring tools such as Articulate Storyline, Articulate Rise, and Camtasia.
• Experience designing education for SaaS, technical, or complex software products and working with cross-functional stakeholders.
• Bachelor’s degree in Educational Technology, Instructional Design, Digital Media, or a related field; familiarity with WCAG accessibility standards and content governance practices.

Nice to have

• Background in accounting, auditing, finance, or regulated industries.
• Experience delivering customer-facing education programs in global or multi-region organizations.

Culture & Benefits

• Remote and flexible work options with generous time-off policies.
• Competitive compensation and comprehensive benefits.
• Collaborative, inclusive environment focused on knowledge sharing and continuous improvement.
• International projects and collaboration with a diverse global team.
• Recognition programs, performance bonuses, and career growth opportunities.
• Occasional travel to regional offices or planning sessions may be required.