Account Director (Ecommerce)

Location: Hybrid, with roles open in Berlin, London, and Manchester; two days per week in the office depending on location.

Company

hirify.global is a growth and digital marketing company operating at the intersection of technology and marketing for ambitious brands.

What you will do

• Own senior client relationships and oversee integrated B2B and B2C CRM creative campaigns from brief to delivery.
• Manage complex client briefs, deadlines, workloads, resources, and quality assurance across multiple campaigns.
• Provide strategic counsel, shape account priorities, and lead Quarterly Business Reviews with senior stakeholders.
• Coordinate designers, copywriters, account managers, clients, suppliers, and leadership teams to build alignment and resolve issues.
• Manage account financial reporting, project costing, Statements of Work, capacity, profitability, and scope control.
• Line-manage and develop 4–5 client-services employees and support onboarding and team performance.

Requirements

• Experience delivering multi-channel marketing communications, including digital and direct campaigns.
• Strategic client-services experience with the ability to manage senior stakeholders, negotiate, and build consensus.
• Strong organisation, delegation, resource management, and deadline-management skills across multiple projects.
• Experience with production and interactive processes, client and supplier relationship management, and business development.
• Advanced working knowledge of Google Suite.
• Ability to work in a hybrid arrangement with regular office attendance in Berlin, London, or Manchester.

Nice to have

• German language skills, particularly for work focused on UK and German markets.

Culture & Benefits

• Fixed-term employment contract running until the end of 2026.
• Company pension scheme and health contribution through the OpenUp platform.
• Lease bike options, JobRad, and a 25% subsidy for the Deutschlandticket.
• €30 monthly flexible package for food stamps, fitness, internet, and public transport costs.
• Training, development, certifications, social events, and charitable activities through hirify.global Cares Month.