Enterprise Account Manager (AI)

Location: Sydney, NSW, or Melbourne, VIC, Australia

Company

hirify.global operates a delivery platform connecting consumers, Dashers, and merchants across Australia and other markets.

What you will do

• Develop and execute growth strategies for grocery, liquor, and convenience merchants.
• Engage with corporate offices, franchisees, and owner-operator locations to grow sales and improve operations and quality.
• Coordinate with hirify.global teams and sales representatives to accelerate retailer and store signing and onboarding.
• Oversee partner needs including POS integrations, customised reporting, menu optimisation, merchant marketing, and operational improvements.
• Build direct relationships with key partners and serve as a liaison between partners and internal teams.
• Use AI-powered insights, data-driven signals, and emerging tools to support strategy and decision-making.

Requirements

• 1.5–4 years of experience working in cross-functional teams to build creative solutions.
• Strong project management skills.
• Experience working directly with clients and maintaining long-term relationships.
• Ability to turn broad challenges and opportunities into actionable projects with clear goals.
• Experience using data, AI-informed insights, and emerging AI tools to drive strategic decisions and improve outcomes.
• Ability to interpret AI-generated insights, create actionable recommendations and executive-level narratives, and influence stakeholders.

Culture & Benefits

• Cross-functional collaboration with partnerships, sales, and other hirify.global teams.
• Work with enterprise-level retail partners across Australia.
• Continuous learning and adoption of emerging AI technologies and tools.