Branch Assistant (Contract)

Location: On-site in St. Catharines, Ontario, Canada

Hourly pay: CAD 25.00–26.45

Company

hirify.global is a relationship-oriented bank, and Wood Gundy is its full-service brokerage division serving high-net-worth clients.

What you will do

• Manage the reception area and provide excellent customer service to Wood Gundy clients.
• Support the branch manager and branch team with administrative activities.
• Answer client questions, respond to requests, and connect clients with appropriate opportunities.
• Build client and community relationships through outreach, local events, and marketing activities.
• Assist with problem-solving and finding resolutions for client needs.
• Maintain compliance standards in client dealings and client files.

Requirements

• Degree or diploma in business.
• Strong attention to detail, critical thinking, communication, multitasking, and organizational skills.
• Client-focused approach with personal initiative and a willingness to learn.
• Commitment to trust, teamwork, accountability, and respect for different perspectives.
• Must be legally eligible to work in Canada and, where applicable, hold a valid work or study permit.

Nice to have

• Canadian Securities Course (CSC) qualification.

Culture & Benefits

• Competitive compensation and banking benefits, subject to program terms and conditions.
• Wellbeing support and employee and family assistance programs.
• MomentMakers social recognition program.
• Inclusive and accessible candidate and workplace experience.
• Temporary fixed-term role with 20 weekly hours.

Hiring process

• May include an attribute-based assessment and other skills tests, including French proficiency testing where applicable.
• Artificial intelligence tools may be used during recruitment.