Branch Administrator (Elevator Operations)

Location: Toronto Downtown, Ontario, Canada; travel and work within the Downtown and Greater Toronto Area as needed

Total compensation: CAD 45,000–60,000 per year

Company

hirify.global operates in the elevator and vertical transportation industry.

What you will do

• Provide administrative support for branch operations and respond to customer and internal stakeholder inquiries.
• Track, update, and process field personnel hours, payroll, HR activities, and related documentation.
• Manage project files, including opening, updating, closing, and monitoring records.
• Request and track TSSA inspections and prepare paperwork for job starts and inspections.
• Process elevator turnover information and communicate updates to service and maintenance teams.
• Prepare departmental reports, maintain accurate physical and digital records, and support office supplies, equipment, and team coverage.

Requirements

• Diploma in Business Administration, Office Administration, or a related field.
• At least 2 years of relevant experience; related industry experience is an asset.
• Strong communication, customer service, project coordination, conflict resolution, prioritization, and organizational skills.
• Ability to work under pressure, manage competing priorities, collaborate effectively, and recommend process improvements.
• Strong aptitude in Microsoft Office Suite, including Word, Excel, and PowerPoint, as well as Oracle.
• Ability to travel and work within the Downtown and Greater Toronto Area as required by operational needs.

Culture & Benefits

• Company pension, bonus plans, paid time off, and on-site parking.
• Dental, extended health, vision, disability, and life insurance.
• Employee assistance and wellness programs.
• Structured onboarding and continuous learning and development programs.
• Inclusive environment with open communication, mutual respect, approachable leadership, and opportunities to innovate.

Hiring process

• Applications are considered only through the company's online system.
• AI tools may assist with screening and candidate evaluation; final decisions are made by the hiring manager or recruitment team.
• Interviewed candidates are advised of the outcome within 45 days of the interview.