Branch Manager (Logistics)

Location: Saudi Arabia

Company

hirify.global is a technology and supply chain services provider operating retail, logistics, e-commerce, and international business platforms.

What you will do

• Manage daily station operations, including inbound and outbound shipments, last-mile delivery, returns, and customer service.
• Develop annual operating plans and budgets, monitor KPIs, and maintain on-time delivery performance for same-day and next-day services.
• Lead local teams of supervisors, drivers, couriers, and customer service staff through training, performance evaluation, and talent development.
• Forecast shipment volumes and staffing needs while using personnel effectively to control labor costs.
• Ensure operational compliance, manage safety incidents and other emergencies, and build relationships with local communities and government entities.
• Coordinate station activities with HR, Finance, Fleet, and Customer Service departments.

Requirements

• Bachelor’s degree or above, preferably in logistics or management.
• At least 2 years of experience in operations management.
• Experience leading teams of 10 or more people.
• Proficiency in English and Arabic is required.
• Ability to manage staff, monitor attendance and reports, and maintain timely operational updates.
• Alignment with JD’s principles of customer first, innovation, and persistence.

Nice to have

• Experience in cross-border e-commerce or the Middle East market.

Culture & Benefits

• Work within JD Logistics’ international JoyExpress and JoyLogistics operations.
• Focus on customer-first service, innovation, dedication, ownership, gratitude, and integrity.
• Collaborate with a global supply chain organization operating across multiple countries and logistics networks.