4 дня назад
Senior Product Manager
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Product Manager (Client Communications): Leading the zero-to-one development and long-term evolution of a client communications product area spanning filing updates, notifications, automated interactions, and customer journey touchpoints with an accent on product discovery, workflow design, analytics, and cross-functional delivery. Focus on defining scalable product requirements, building user journeys and process flows, managing roadmap and backlog priorities, and improving engagement, retention, automation, and operational efficiency.
Location: Remote, must be based in the United States
Company
uses an AI-powered matching process to evaluate applications and share shortlisted candidates with the hiring company.
What you will do
- Own the client communications product roadmap from strategy through execution, covering filing updates, notifications, automated interactions, and customer journey touchpoints.
- Lead product discovery and delivery with Engineering, Design, Operations, and business stakeholders from concept through launch.
- Define epics, user stories, requirements, dependencies, and acceptance criteria for engineering execution.
- Create user journeys, process flows, data flow diagrams, and wireframes for communications and onboarding experiences.
- Manage backlog prioritization, sprint readiness, delivery tracking, and stakeholder communication using tools such as Jira.
- Establish KPI dashboards, scalable processes, documentation, and roadmap clarity to improve engagement, retention, automation, and operational efficiency.
Requirements
- 7+ years of product management experience, including ownership of product areas from early-stage concepts through maturity.
- Experience translating business objectives and customer needs into prioritized roadmaps and actionable product requirements.
- Experience collaborating with Engineering, Design, Operations, Sales, Marketing, Technology, and Service stakeholders.
- Experience creating user stories, acceptance criteria, process flows, user journeys, wireframes, and product documentation.
- Strong understanding of Agile methodologies and experience with Jira Software, Jira Product Discovery, or Linear.
- Data-driven, analytical, organized, and detail-oriented approach with strong written and verbal communication skills.
Culture & Benefits
- Remote work with compensation based on experience, qualifications, skills, and work location.
- Health and wellness benefits, flexible paid time off, and parental leave.
- Fertility and adoption assistance, 401(k) retirement benefits, and educational reimbursement.
- Collaborative work with Engineering, Design, Operations, Sales, Marketing, and Technology teams.
- Reasonable accommodations are available throughout the application and interview process.
Hiring process
- uses an AI-powered matching process to review applications against the role's core requirements.
- Shortlisted candidates are shared with the hiring company, whose internal team manages interviews, assessments, and final decisions.
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