PDC Customer Engineer I Senior (Semiconductor)

Location: Kamimashiki, Japan; on-site requirements apply. Travel: 10%.

Company

hirify.global develops materials science, engineering solutions, and equipment used in semiconductor chips and advanced displays.

What you will do

• Collaborate with senior field service engineers to install, maintain, and upgrade customer equipment.
• Use digital analytics and basic diagnostic techniques to troubleshoot technical issues.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Coordinate and communicate directly with customers.
• Follow on-site safety, environmental, clean-room, and personal protective equipment requirements.

Requirements

• Associate degree, military technical training, field service experience, or trade certification.
• Basic mechanical aptitude and experience diagnosing and resolving basic technical challenges.
• Willingness to learn and interpret electrical and mechanical schematics.
• Effective written and verbal communication skills.
• Basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver’s license and ability to obtain a passport if travel is required.

Nice to have

• 1–2 years of customer or field service support experience.
• Associate degree in electronics or engineering technologies.
• Knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Familiarity with hand tools and digital multimeters.

Culture & Benefits

• Supportive work culture focused on learning, development, and career growth.
• Employee health and wellbeing programs.
• Regular travel of approximately 10% of working time.
• Full-time regular employment.
• Relocation is not eligible for this position.