Head of Issues Management & Strategic Policy Communications

Location: Washington, DC, USA

Salary: $148,400–$256,520 per year, depending on geographic market, qualifications, skills, and experience.

Company

hirify.global is a global public e-commerce company building technology-enabled shopping, food, and lifestyle services, with a strong presence in South Korean commerce.

What you will do

• Lead communications strategy for complex policy, regulatory, corporate reputation, and crisis issues.
• Own crisis communications preparedness, response, frameworks, processes, and readiness programs.
• Advise senior executives on communications risk, reputation management, and stakeholder strategy.
• Develop and execute advocacy and communications campaigns that advance policy priorities and protect hirify.global’s reputation.
• Coordinate messaging and rapid response with Public Policy, Legal, Operations, senior leadership, and global partners.
• Lead executive communications and media strategies while monitoring emerging issues and measuring communications effectiveness.

Requirements

• Bachelor’s degree in communications, journalism, public policy, or a similar field.
• 15+ years of experience in crisis communications, corporate communications, public affairs, policy communications, journalism, or related fields.
• Experience leading responses to complex, high-profile, or sensitive issues at a large corporation, technology company, or political campaign.
• Strong understanding of the DC media and political ecosystem, including advocacy campaigns and US policy communications.
• Experience advising senior executives, managing cross-functional stakeholders, and serving as an on-the-record spokesperson.
• Exceptional writing, messaging, judgment, strategic thinking, and ability to work under pressure with limited oversight.

Nice to have

• Experience in e-commerce, logistics, or related industries at a global company.
• Experience working on Capitol Hill or in regulatory environments.
• Background in digital analytics tools, audience insights, and performance measurement frameworks.
• Experience with Asia-Pacific markets and policy issues.

Culture & Benefits

• Medical, dental, vision, life, AD&D, short-term disability, and long-term disability insurance.
• Flexible Spending Accounts, Health Savings Account, and Employee Assistance Program.
• 401(k) plan with company match.
• 18–21 days of paid time off annually based on tenure and 12 paid holidays.
• Paid parental leave and pre-tax commuter benefits.
• Additional compensation may include bonuses, equity, or other forms of compensation.

Hiring process

• Application review, phone interview, onsite or virtual onsite interview, and offer.
• The exact process and interview schedule may vary according to the role and circumstances.