Technical Account Manager (Cybersecurity)

Location: South Africa; remote role with travel throughout the sales territory for customer, partner, and distributor engagements.

Company

hirify.global provides cybersecurity solutions for vulnerability management, policy compliance, web application security, endpoint detection and response, and related enterprise security needs.

What you will do

• Drive the post-sales process for channel customers, strategic partners, distributors, and enterprise end customers.
• Identify and qualify upsell and cross-sell opportunities, manage renewals, and maintain the full expansion and renewal pipeline in CRM.
• Support procurement processes through technical input for RFPs and RFQs, bill of materials validation, license mapping, and contractual alignment.
• Conduct platform health checks, business reviews, training, and enablement sessions to increase adoption and utilization.
• Track product usage and demonstrate measurable value against customer business outcomes.
• Manage at-risk accounts, assist with critical technical issues, represent customer requirements internally, and align solutions with security governance and regulatory frameworks.

Requirements

• Strong knowledge of cybersecurity, compliance, monitoring systems, enterprise procurement, and channel-driven go-to-market models.
• Knowledge of TCP/IP and networking, vulnerability management, policy compliance and audit tools, firewalls, web application security, and endpoint detection and response.
• Strong presentation skills and professional written and oral communication for customers, procurement stakeholders, partner leadership, RFPs, and email correspondence.
• Organized, analytical, creative, and adaptive approach to removing sales obstacles.
• Excellent English written and oral communication skills required.
• Preferred: 7–10 years of experience in cloud, cybersecurity, and networking; cloud and container knowledge is an advantage.

Culture & Benefits

• Remote work in the South Africa region.
• Regular customer, partner, and distributor collaboration.
• Opportunity to work across cybersecurity, compliance, cloud, networking, and enterprise procurement environments.