Learning Manager (AI)

Location: US - Atlanta, GA; at least 3 days in the office are required. The position is performed in an office setting and requires 5–10% travel. Other listed location: US - Austin, TX.

Salary: $109,800–$175,700 USD per year, with potential sales incentive payments where applicable; the role may also be eligible for bonus and equity.

Company

hirify.global is a global payments technology company facilitating transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.

What you will do

• Build knowledge of hirify.global’s Sales and Client Services audiences and operating contexts by partnering with stakeholders and subject matter experts.
• Independently manage multiple learning-design projects across the full lifecycle, including planning, stakeholder coordination, risk and dependency management, and delivery against milestones.
• Apply adult learning theory, cognitive science, human-centered design, and evidence-based instructional practices to create meaningful practice, assessment, feedback, and performance support.
• Design, develop, prototype, and refine learning solutions across eLearning, graphics, audio, video, AI-enabled practice, and just-in-time performance support.
• Define success measures and use learning and business evidence to evaluate and continuously improve learning experiences.
• Collaborate with Learning Partners, SMEs, vendors, and cross-functional teams; communicate design decisions and share best practices with the learning experience design community.

Requirements

• At least 5 years of relevant work experience with a bachelor’s degree, or at least 3 years of relevant experience with an advanced degree such as a Master’s, MBA, JD, or MD.
• Experience applying instructional design, adult learning, and human-centered design principles to understand audience and performance needs and translate them into high-quality learning experiences.
• Ability to independently manage multiple learning-design projects, priorities, and stakeholders.
• Strong hands-on learning development skills across multiple modalities, with the judgment to select formats based on audience, performance need, context, and available evidence.
• Strong written and oral communication skills.
• Strong visual design and multimedia principles, including creating graphics, UI elements, and layouts that support learning objectives, improve comprehension, and lower cognitive load.
• Proficiency with authoring and multimedia-development tools and ability to learn new technologies quickly; examples include Articulate Rise, Adobe Creative Cloud, Camtasia, and Synthesia.
• Experience curating content and integrating external resources into learning programs.
• Experience using AI as an integrated part of learning design, including critically reviewing, refining, and quality-assuring AI-assisted work.

Nice to have

• 6 or more years of work experience with a bachelor’s degree, or 4 or more years of relevant experience with an advanced degree.
• Experience using workplace or performance evidence, such as call-recording data including Gong, to inform learning design or practice experiences.
• Experience designing learning beyond a single course or event through AI-enabled practice, performance support, learning in the flow of work, or on-the-job reinforcement, using tools such as Yoodli, Zenerate, Toonimo, WalkMe, or similar.
• Experience translating role-based skills frameworks into observable behaviors, scoring criteria, and performance feedback.
• Experience contributing to a learning or design Center of Excellence, including developing standards, toolkits, or community-of-practice programming.
• Experience in the payments industry or a fast-paced global technology organization, with an understanding of workforce capability development.

Culture & Benefits

• Hybrid office arrangement with at least 3 days in the office; work hours vary according to department needs.
• Benefits may include medical, dental, vision, 401(k), FSA/HSA, life insurance, paid time off, and a wellness program.
• The role may be eligible for bonus and equity.
• Work focuses on curiosity, continuous learning, growth, experimentation, and evidence-based improvement.