Commercial Lines Account Manager (Insurance)

Location: On-site in Grand Rapids, Michigan, United States

Company

hirify.global is a global fintech company providing insurance, reinsurance, payroll, benefits, cybersecurity, mortgage, and related solutions.

What you will do

• Manage team operations, client coordination, and commercial insurance service delivery.
• Serve as the primary day-to-day contact for clients, troubleshoot issues, and support informed coverage decisions.
• Coordinate new business, renewals, client changes, pre-renewal information, and quote responses.
• Work with Producers, Account Executives, and service teams on renewal marketing plans and client deliverables.
• Review quotes and supporting documents, negotiate coverage and pricing with underwriters, and complete renewal binding processes.
• Coach Account Associates, improve team processes, and maintain accurate files to minimize E&O exposure.

Requirements

• Current Property & Casualty insurance license for the state where the agency office is located.
• At least five years of insurance industry or business-related experience.
• High school diploma required; college or a bachelor's degree in business or a related field preferred, or equivalent relevant experience.
• Strong working knowledge of Word, PowerPoint, and Excel, with comfort working in electronic environments.
• Excellent verbal and written communication, people, organizational, teamwork, and attention-to-detail skills.
• Ability to work toward a professional designation.

Culture & Benefits

• On-site collaboration with opportunities to support team leadership and cross-functional partnership.
• Medical, dental, vision, life, and disability insurance, plus fertility and wellness resources.
• Paid time off, holidays, sick time, an Employee Assistance Program, and a Calm app subscription.
• Immediate 401(k) vesting, HSA and FSA options, commuter benefits, and employee discounts.
• Paid maternity and paternity leave, legal plan options, and pet insurance.