Service Operations Specialist

Location: Alpharetta, Georgia, United States of America

Salary: $83,000–$127,800 USD annually, with additional bonus and/or equity opportunities for candidates in the United States.

Company

hirify.global is a large technology company offering services and enterprise business solutions.

What you will do

• Create, maintain, amend, and close purchase requisitions and purchase orders in source-to-pay systems.
• Review supplier invoices against purchase orders, contracted rates, statements of work, tax treatment, and available balances.
• Investigate invoice discrepancies, price blocks, receipt mismatches, duplicate submissions, and other payment exceptions.
• Monitor purchase order balances, burn rates, expiration dates, renewals, and contract compliance.
• Interpret master agreements and statements of work, maintaining rate, service-level, expense, and notice-period records.
• Prepare spend, drawdown, invoice aging, savings, and cost-avoidance analysis while coordinating with suppliers, Procurement, Accounts Payable, Finance, and business stakeholders.

Requirements

• Four-year degree in Supply Chain Management, Business Administration, Finance, Accounting, or a related discipline, or equivalent work experience.
• 2–4 years of experience in procurement operations, purchase order and invoice management, vendor or contract administration, accounts payable, or a related field.
• Experience with procurement, invoice processing, contract management, internal controls, auditing, and supplier or vendor management.
• Knowledge of ERP systems, SAP Applications, SAP Ariba, Microsoft Excel, data analysis, and spend analysis.
• Ability to analyze statements of work, commercial terms, budgets, rates, and key performance indicators.

Culture & Benefits

• Health, dental, and vision insurance.
• Short-term and long-term disability coverage, life insurance, employee assistance, and flexible spending accounts.
• 4–12 weeks of fully paid parental leave based on tenure.
• 11 paid holidays plus flexible paid vacation and sick leave.
• Focus on continuous improvement, effective communication, customer centricity, learning agility, and results orientation.