обновлено 7 дней назад
Associate Store Director (Beauty)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Associate Store Director (Beauty) (Retail Leadership): Leading a store team and delivering exceptional customer experiences in a Glossier retail location with an accent on people development, inclusive culture, and hospitality-led service. Focus on coaching managers and team members, analyzing store performance, optimizing schedules and operations, and leading a rotating Division of Responsibility.
Location: Las Vegas, Nevada, United States. Onsite retail leadership role requiring at least 60% of working time on the sales floor, including 3–4 Manager on Duty shifts per week. Flexible availability for evenings, weekends, and holidays is required.
Company
is a beauty and lifestyle brand focused on people-first customer experiences across online and offline channels.
What you will do
- Lead, coach, develop, and recognize store team members while building an inclusive and equitable talent culture.
- Model ’s mission, values, product philosophy, and customer experience principles on the sales floor.
- Partner with the Store Director and HR Generalist on talent acquisition, employee communication, training, and performance development.
- Monitor customer feedback and trends, then help implement improvements to the retail experience and product assortment.
- Analyze business results, support budgets and payroll targets, and create strategic team schedules.
- Own and rotate through a Division of Responsibility such as Product, Customer Experience, Logistics, Visual Merchandising, Operations, or Partnerships & Facilities.
Requirements
- 3+ years of experience leading teams in a fast-paced retail or hospitality environment.
- Experience developing capable and diverse teams, including managers and team members.
- Strong communication, coaching, motivation, empathy, accountability, and decision-making skills.
- Track record of delivering measurable financial, operational, and customer experience results.
- Passion for beauty and for creating detailed, welcoming customer and employee experiences.
- Ability to work onsite in Las Vegas and maintain a flexible schedule including evenings, weekends, and holidays.
Nice to have
- Expertise in defining and executing operational efficiencies.
- Experience in a scaling or startup environment.
- Experience testing new experiential concepts in a customer-facing environment.
Culture & Benefits
- People-first culture rooted in authenticity, integrity, inclusion, equity, and empathy.
- Focus on clear communication, collaboration, recognition, camaraderie, and continuous development.
- Commitment to a workplace free from discrimination, harassment, bullying, and intimidation.
- Training initiatives and opportunities to build expertise across multiple store operating areas.
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