Account Manager - Commercial Sales

Location: Remote, but candidates must be based in Mumbai, India. Region-aligned working hours may be required based on customer coverage.

Company

hirify.global provides a cloud-based software testing platform for more than 50,000 customers, supporting manual and automated testing, visual regression, accessibility, test management, and AI-powered testing capabilities.

What you will do

• Own a portfolio of strategic accounts and drive long-term retention and revenue growth.
• Identify and execute upsell and cross-sell opportunities across multiple SaaS products.
• Use customer usage data, maturity, organizational structure, and business goals to uncover expansion opportunities.
• Build trusted relationships with engineering leaders, technical stakeholders, executive sponsors, and economic buyers.
• Lead renewal planning, reinforce customer value and ROI, and mitigate contraction risks with internal teams.
• Coordinate cross-functionally, maintain Salesforce hygiene, and support accurate forecasting.

Requirements

• Bachelor’s degree required; an Engineering or Technology background is preferred.
• 2–5 years of experience in account management, farming, expansion, upselling, or cross-selling.
• Strong understanding of SaaS or SaaS-adjacent business models and experience engaging technical audiences.
• Ability to communicate confidently with engineering leaders, technical stakeholders, and executive-level buyers.
• Must be based in Mumbai and willing to work region-aligned time zones according to customer coverage.
• Customer-centric, empathetic, self-directed, and comfortable working in a fast-paced environment.

Nice to have

• Previous international sales or global account management experience.

Culture & Benefits

• Remote-first work environment with the option to work from home.
• Remote-first allowance for home-office setup, connectivity, accessories, coworking spaces, and wellbeing.
• Medical insurance with INR 5,00,000 coverage for the employee, spouse, up to two dependent children, and parents or parents-in-law.
• 25 days of annual paid leave, including annual and sick leave, plus public holidays and special life-event leave.
• Statutory gratuity benefits under the Payment of Gratuity Act, 1972.