Strategic Account Manager (SaaS)

Location: United States - Remote

Company

hirify.global operates Bluehost, an all-in-one platform providing hosting, domains, WordPress, SaaS, digital tools, and support for small businesses.

What you will do

• Prospect within existing customer accounts using 6sense, Outreach.io, and similar sales engagement tools.
• Build consultative relationships with customers and identify opportunities for upselling, cross-selling, and long-term growth.
• Manage a portfolio of accounts, increasing product adoption, revenue contribution, retention, and customer satisfaction.
• Own the full sales cycle for Bluehost services, from prospecting and qualification through closing and post-sale account management.
• Analyze customer business needs, industry context, and technical challenges to align solutions and drive adoption.
• Resolve customer issues within the support scope while meeting monthly sales and performance targets.

Requirements

• Proven success in customer growth, upselling, cross-selling, and consultative solution selling.
• Experience managing opportunities through prospecting, qualification, closing, and ongoing account development.
• Ability to meet or exceed sales, retention, and customer satisfaction targets.
• Strong discovery, organization, prioritization, critical-thinking, and problem-solving skills.
• Clear, persuasive verbal and written communication and the ability to influence stakeholders.
• Familiarity with CRM and sales engagement platforms such as Salesforce, Outreach.io, or 6sense.

Nice to have

• Experience with hosting, WordPress, domains, SaaS, or other digital solutions.
• Passion for helping small and medium-sized businesses grow through technology.

Culture & Benefits

• Work-life balance and a culture focused on diversity, inclusion, and belonging.
• Learning and development opportunities, mentoring, and opportunities to take on new responsibilities.
• Health insurance options, HSA, medical, dental, vision, and matching 401(k).
• Life, AD&D, short-term and long-term disability coverage, tuition reimbursement, and pet insurance.
• Generous vacation policy and more than 20 affinity groups for employee networking and connection.