Catalog Operation Management Specialist ( )

Location: Taipei, Taiwan

Company

An e-commerce platform operating in Taiwan with next-day delivery and international delivery services for products from Korea, the United States, and other markets.

What you will do

• Lead and coordinate a 5–10 member team, including manpower allocation and daily operations.
• Monitor attendance, evaluate performance, and ensure team members meet operational standards.
• Control data accuracy and productivity while identifying workflow bottlenecks.
• Diagnose process issues and implement continuous operational improvements.
• Design and deliver internal training to improve professional skills and operational efficiency.
• Complete assigned tasks independently and support departmental goals.

Requirements

• Strong product intuition and understanding of category attributes.
• Ability to conduct independent online and offline product analysis and competitive research.
• Strong logical reasoning, adaptability, ownership, and problem-solving skills under pressure.
• Ability to manage multiple priorities, meet deadlines, and work with minimal supervision.
• Familiarity with SOPs and the ability to diagnose workflow issues and propose optimization strategies.
• Genuine interest in e-commerce operations and market trends.

Nice to have

• Advanced Excel skills, including XLOOKUP and COUNTIFS.
• 2–3 years of office-based administration or management experience.
• Experience leading, coaching, or training team members.
• Previous supervisory or management experience.

Culture & Benefits

• High-autonomy environment with responsibility for daily operations and team results.
• Opportunity to contribute to e-commerce growth in Taiwan.
• Onsite or virtual onsite interview may be available depending on circumstances.

Hiring process

• Application review, phone interview, onsite or virtual onsite interview, and offer.
• Interview schedules and results are communicated by email.