Sr Customer Supply Representative

Location: Taipei, Taiwan

Company

hirify.global is a global semiconductor technology company focused on Discretes, Logic, and Power MOSFET products.

What you will do

• Build and maintain professional relationships with key customer contacts and internal account, business, and support teams.
• Process customer orders in SAP and ensure compliance with commercial terms and conditions.
• Manage order books, customer programs, inventories, replenishment, and billings to secure supply and improve delivery performance.
• Provide accurate updates on orders, supply status, issues, and complaints.
• Analyze customer forecasts, demand variability, logistics data, NPS, and customer feedback to improve planning and service performance.
• Lead customer logistics reviews, resolve order-coverage gaps, and implement continuous improvement actions.

Requirements

• Experience in supply chain is preferred.
• Strong analytical, problem-solving, prioritization, and multitasking skills.
• Strong customer focus with assertive communication, negotiation, diplomacy, and teamwork skills.
• Resilience, ownership, proactiveness, curiosity, openness, and willingness to learn.
• Fluent English skills and advanced Excel knowledge, including pivot tables and data analysis.
• SAP knowledge is a plus.

Culture & Benefits

• Collaborative work across regions and functions within the Taiwan supply chain management team.
• Inclusive and accessible recruitment process with equal consideration for applicants.
• Safe work environment and reasonable adjustments where requested.
• Access to employee resource groups, including the Pride Network Group and local and global women's groups.