Relationship Manager, Business Banking (Financial Services)

Location: Hamilton-Commerce Place, Hamilton, Ontario, Canada. Work arrangement details will be discussed during the interview. Candidates must be legally eligible to work at the specified location and may need a valid work or study permit.

Salary: Competitive salary with incentive pay; exact amount not specified.

Company

A relationship-oriented bank providing business banking, personal banking, private banking, credit, deposits, and cash management solutions.

What you will do

• Manage and grow a portfolio of business-only banking clients by understanding immediate and long-term financial goals.
• Deliver deposit, credit, cash management, and other business banking solutions, referring clients to appropriate specialists when needed.
• Build relationships with Centres of Influence and develop referral networks through in-person and digital channels.
• Create and manage a diverse sales pipeline while identifying opportunities for client acquisition, relationship deepening, and revenue growth.
• Promote digital banking options and cash management tools, including ATM, mobile, online, and SmartBanking for Business services.
• Participate in community events, marketing, and outreach activities to strengthen local connections and generate business opportunities.

Requirements

• 2+ years of experience in Business Banking or Commercial Banking.
• Strong knowledge of credit, cash management products and services, business cash flow, and financial analysis.
• Established network in the local business community.
• Undergraduate degree or diploma in Business, Finance, Accounting, or a related field.
• Strong communication, client service, relationship-building, problem-solving, and portfolio management skills.
• Legal eligibility to work in Canada at the specified location; a valid work or study permit may be required.

Culture & Benefits

• Competitive salary and incentive pay.
• Banking benefits, a benefits program, and a defined benefit pension plan, subject to applicable terms.
• Employee share purchase plan, vacation offering, and wellbeing support.
• Paid Purpose Day for personal growth and development.
• Inclusive and accessible candidate and work environment.
• Regular employment with 37.5 weekly hours.

Hiring process

• Interview discussions include details about the work arrangement.
• An attribute-based assessment or other skills tests may be required.
• Artificial intelligence tools may be used during recruitment.