1 день назад
General Manager
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
General Manager (Hospitality Operations): Leading day-to-day property operations, teams, guest and resident service, budgets, and financial performance at a tech-enabled hospitality property with an accent on multi-department leadership, operational consistency, and service excellence. Focus on developing leaders, managing flexible property schedules, solving escalated issues, and driving operational and financial improvements.
Location: On-site in Huntsville, Alabama, United States. Requires flexible availability for evenings, overnights, weekends, and holidays on a rotational basis.
Company
combines apartment living, vacation rentals, and hotel stays in tech-enabled properties operated in partnership with developers, property operators, and investors.
What you will do
- Lead day-to-day Front of House, Back of House, administrative, operational, and financial activities for the property.
- Motivate, develop, train, and hold team members and department leaders accountable for performance and service standards.
- Manage Manager on Duty shifts and provide hands-on support during escalated operational or guest issues.
- Own property budgeting, budget initiatives, NOI, and overall financial performance.
- Partner with Area Managers, non-property teams, ownership groups, and Talent Acquisition on processes, hiring, retention, and property improvements.
- Maintain a safe, secure, compliant, and consistently high-quality experience for guests, residents, partners, and employees.
Requirements
- Bachelor’s degree in management, business administration, communications, hospitality, or a related field, or equivalent experience.
- At least 3 years of leadership experience in retail, food and beverage, hospitality, or a similar customer-service environment.
- At least 1 year of successful multi-department leadership experience.
- Strong communication, judgment, problem-solving, change-management, scheduling, training, and team-development skills.
- Demonstrated operational and financial success, including experience with budgets, scheduling, performance management, and service standards.
- Must be legally authorized to work in the United States and be at least 18 years old.
Culture & Benefits
- Quarterly performance bonus program and company stock options.
- 401(k) with 4% employer matching, medical, vision, dental, FSA, and HSA options.
- 20 days of paid time off annually, increasing to 25 days after 2.5 years, plus up to 8 floating holidays.
- Paid parental leave, paid life insurance, monthly cell phone reimbursement, and a health and wellness stipend.
- Management Training Program and discounts at select properties.
- Community norms focused on ownership, continuous improvement, and treating people right.
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