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14 часов назад

Local Operations Manager (Hospitality)

52 000$
Формат работы
hybrid
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Local Operations Manager (Hospitality): Leading daily operations for a portfolio of vacation rental properties at Palmilla Beach and Golf Resort with an accent on team development, property quality, owner communication, and guest support. Focus on optimizing workflows, conducting property inspections, managing portfolio budgets, and resolving operational and maintenance issues across local worksites.

Location: Port Aransas, Texas, United States; hybrid work with required in-person local office time and regular travel between local worksites.

Salary: $52,000 per year, plus up to $100 per month car allowance for eligible employees.

Company

hirify.global operates vacation rentals and delivers hospitality services for guests and homeowners through technology, property standards, and local teams.

What you will do

  • Lead, coach, mentor, and evaluate a local operations team.
  • Oversee daily workflows for an assigned portfolio of vacation rental properties and improve productivity, efficiency, and quality.
  • Inspect properties before guest and owner arrivals and ensure units are clean, maintained, and well cared for.
  • Handle escalated guest and homeowner concerns through calls, emails, and support tickets.
  • Build relationships with property owners, support onboarding of new units, and manage portfolio budgets and cost-benefit analyses.
  • Assist with recruiting, interviewing, selection, and onboarding while performing light home maintenance when needed.

Requirements

  • 1–2 years of experience in operational support; housekeeping or maintenance experience is preferred.
  • Prior supervisory or management experience in hospitality, vacation rentals, hotels, or a similar industry is preferred.
  • Strong communication skills and the ability to work independently while contributing to a collaborative team.
  • Technical proficiency with laptops, tablets, mobile devices, and other hardware.
  • Reliable personal transportation is required for frequent travel between worksites; a valid driver’s license is required for driving duties.
  • Flexibility to work early mornings, evenings, weekends, and holidays based on guest and homeowner needs.

Culture & Benefits

  • Hybrid work environment with local in-person operations.
  • Health, dental, and vision insurance based on hours worked.
  • 401(k) plan with an immediate 100% company match on the first 4% contributed.
  • Paid flexible time off, employee assistance program, employee discounts, and supplemental benefits.
  • Work includes indoor and outdoor environments, varying weather conditions, regular local travel, and lifting up to 50 pounds.

Hiring process

  • Employment is contingent on a successful background check and/or OFAC screening, depending on country.

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