Lead Product Manager - Rep & Service of Process

Location: Hybrid role in the USA, with at least eight in-office days per month at a hirify.global office within 50 miles of home; East Coast hours required.

Salary: $118,300–$207,400 USD per year.

Company

hirify.global provides professional information services, software, and information-enabled tools for legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare professionals.

What you will do

• Own registered agent and service of process product capabilities from discovery and ideation through delivery, launch, adoption, and continuous improvement.
• Translate customer feedback, market insights, usage data, and business needs into product strategy and priorities.
• Use AI and automation to improve discovery, requirements definition, decision-making, product capabilities, and delivery efficiency.
• Prioritize product backlogs and collaborate with Business Analysts, UX, engineering, and stakeholders on requirements, user stories, and acceptance criteria.
• Lead Agile delivery through sprint planning, backlog refinement, execution, validation, release, and adoption.
• Track KPIs, customer outcomes, adoption metrics, and delivery performance while aligning Technology, PMO, Operations, Sales, Service, and Go-to-Market teams.

Requirements

• 5+ years of experience in product management, technical product ownership, or software development in enterprise environments.
• Bachelor’s degree or equivalent practical experience.
• Ability to work US East Coast hours and attend the office at least eight days per month.
• Experience working in distributed, matrixed organizations and Agile/Scrum teams from concept through release.
• Experience applying AI and automation in product development.
• Strong communication skills and proficiency with software development and product analytics tools such as Jira, Confluence, or Google Analytics.

Nice to have

• Experience with service operations, workflows, customer interactions, or scalable platforms.

Culture & Benefits

• Hybrid work model with office attendance and distributed cross-functional collaboration.
• Medical, dental, and vision plans.
• 401(k), FSA/HSA, and commuter benefits.
• Tuition assistance, vacation and sick time, and paid parental leave.
• Travel as needed, expected to be less than 10%.

Hiring process

• Interviews assess individual skills, experience, and communication without AI tools or external prompts.
• In-person interviews and onsite attendance at a hirify.global office may be required.