Personal Lines Senior Account Manager (High Net Worth)

Location: On-site in Beachwood, Ohio, United States

Company

hirify.global is a global fintech company providing insurance, reinsurance, payroll, benefits, cybersecurity, mortgage, and related services.

What you will do

• Serve as the primary contact for complex, high-net-worth personal lines clients.
• Lead service delivery, prioritization, quality control, and stakeholder communication across the service team.
• Manage new business and renewal processes, including renewal and placement strategies.
• Review and negotiate coverage, pricing, and terms with carriers and underwriters.
• Partner with Producers and Account Executives to support retention, growth, referrals, and client satisfaction.
• Mentor Account Managers and Account Associates while identifying risks, coverage gaps, and service improvements.

Requirements

• Active Property & Casualty insurance license for the state in which the agency operates.
• Advanced knowledge of insurance products, carrier markets, and client service practices.
• At least 7–10 years of insurance industry or closely related experience, including complex high-net-worth accounts.
• Ability to lead, mentor, and influence others without direct authority.
• Strong communication, organization, attention to detail, and prioritization skills.
• Proficiency with agency management platforms and Microsoft Word, Excel, and PowerPoint; high school diploma required and a college degree preferred.

Nice to have

• Bachelor’s degree in Business or a related field.
• Professional insurance designations or a commitment to pursue or maintain them.

Culture & Benefits

• On-site collaboration with opportunities to lead and partner cross-functionally.
• Medical, dental, vision, life, and disability insurance, plus fertility and wellness benefits.
• Paid time off, holidays, sick time, an Employee Assistance Program, and a Calm subscription.
• 401(k) with immediate vesting, HSA and FSA options, commuter benefits, and employee discounts.
• Paid maternity and paternity leave, legal plan options, and pet insurance.