4 дня назад
Renewals Manager (SaaS)
93 500 - 126 500$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Renewals Manager (B2B SaaS): Managing end-to-end contract renewals for an assigned customer portfolio with an accent on commercial negotiation, forecasting, and retention strategy. Focus on identifying churn risk, developing pricing and packaging proposals, and coordinating complex renewals across Customer Success, Finance, Legal, and Sales.
Location: Remote, US
Salary: $93,500–$126,500 USD annual total target cash compensation, including base and variable compensation.
Company
provides a product intelligence and analytics platform that helps companies understand user behavior and make data-informed product decisions.
What you will do
- Own the end-to-end renewal cycle for an assigned territory, from quote through contract close.
- Negotiate commercial renewals while protecting customer relationships and maximizing contract value.
- Maintain a rolling 90–120-day forecast and analyze renewal data, churn signals, and trends.
- Engage decision-makers early to understand budgets, stakeholders, approval processes, and blockers.
- Partner with Customer Success, Deal Desk, Legal, Finance, and Sales to manage complex renewals.
- Develop pricing and packaging proposals, communicate product value, and improve scalable renewal playbooks.
Requirements
- Quota achievement in renewals, account management, or sales within a B2B SaaS environment.
- Experience negotiating contracts with commercial and procurement stakeholders, including multi-year or multi-product deals.
- Ability to manage a high-volume book of business while maintaining forecast accuracy and customer satisfaction.
- Comfort working with ARR data, churn signals, and renewal metrics to prioritize decisions.
- Experience collaborating with Customer Success, Finance, Legal, and Sales Operations on complex deals.
Nice to have
- Experience in product analytics, data tooling, or developer-facing SaaS.
- Familiarity with Salesforce, Gong, or similar CRM and forecasting tools.
- Background in value selling or outcome-based selling methodologies.
Culture & Benefits
- Medical, vision, and dental insurance.
- Mental wellness benefit and wellness support.
- Generous vacation policy and additional company holidays.
- Enhanced parental leave and volunteer time off.
- US pre-tax benefits, including a 401(k), plus an additional holiday break.
- Culture focused on customer success, cross-functional collaboration, candid communication, insight-driven decisions, and simplicity.
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